Refund Policy

Last Updated: July 10th, 2025

Our Commitment to You

At With You Parenting, we stand behind our products and want you to feel confident in your purchase. We offer a comprehensive refund policy designed to give you peace of mind while protecting the integrity of our educational content.

14-Day Money-Back Guarantee

Digital Products and Courses

We offer a 14-day money-back guarantee on all digital products, including:

- The Pain-Free Breastfeeding Mommy Pack

- Digital courses and training programs

- PDF guides and resource bundles

- Audio meditation and support content

- Membership programs and subscriptions

Eligibility Requirements

To qualify for a full refund, your request must meet the following criteria:

✅ Submitted within 14 days of your original purchase date
✅ Requested via email to [email protected]
✅ Include your order number and reason for refund request
✅ Account shows reasonable usage (not extensive downloading/consumption)

How to Request a Refund

Step 1: Email us at [email protected]
Step 2: Include the following information:

- Your full name and email address used for purchase

- Order number or transaction ID

- Date of purchase

- Brief reason for refund request

Step 3: Allow up to 10 business days for processing

Refund Processing

- Timeframe: 7-10 business days after approval

- Method: Original payment method (credit card, PayPal, etc.)

- Confirmation: You'll receive email confirmation when processed

- Access: Digital content access will be revoked upon refund

Product-Specific Policies

The Pain-Free Breastfeeding Mommy Pack

14-day guarantee applies

Keep-what-you-download policy: Physical downloads (PDFs) accessed before refund request may be retained for personal use

Community access: Private community access will be revoked

Subscription Services

Monthly subscriptions: Cancel anytime; refund for unused portion of current month

Annual subscriptions: 14-day refund window; after 14 days, no refunds but you may cancel future renewals

Free trials: Cancel before trial ends to avoid charges

Bundle Packages

Full bundle refunds only: We do not offer partial refunds for individual items within bundles

Same 14-day window applies to the entire package

Consultation and Personal Services

One-on-One Sessions

Before session: Full refund available if canceled 24+ hours in advance

After session: No refunds once consultation has been conducted

No-shows: No refund for missed appointments without 24-hour notice

Rescheduling: Available with 24+ hour notice (one-time courtesy)

Group Coaching Programs

Before start date: Full refund if requested before first session

After commencement: Prorated refund only for unused sessions

Missed sessions: No makeup sessions or refunds for voluntary absences

Exceptions and Non-Refundable Items

We Cannot Provide Refunds For:

❌ Requests after 14-day period (except in cases of documented technical issues)
❌ Change of personal circumstances (pregnancy loss, feeding choice changes, etc.)
❌ Medical conditions or complications unrelated to our content
❌ Buyer's remorse after extensive use of materials
❌ Technical issues on user's end (device compatibility, internet problems)
❌ Gift purchases (original purchaser must request refund)
❌ Promotional or discounted items marked as "final sale"

Partial Refunds

- We do not offer partial refunds for:

- Individual components of bundle packages

- Unused portions of courses after the 14-day period

- Subscription services beyond current billing period

Technical Support vs. Refunds

Before requesting a refund for technical issues, please contact our support team. We can often resolve:

- Login or access problems

- Download issues

- Video streaming difficulties

Email delivery problems

Contact Support: [email protected]

Fraudulent Activity

Chargeback Policy

If you initiate a chargeback or dispute with your credit card company instead of contacting us directly:

- Your account will be immediately suspended

- Access to all materials will be revoked

- Future purchases may be restricted

- We may pursue collection for any damages incurred

Abuse Prevention

We reserve the right to refuse refunds in cases of:

Repeated refund requests from the same customer

Suspected fraudulent activity

Violation of our Terms of Use

Attempt to keep materials after refund

Special Circumstances

Documented Hardship

We may consider refund requests beyond the 14-day period in cases of:

Serious illness or medical emergency

Death in immediate family

Natural disaster or emergency circumstances

Required: Documentation and approval from management team.

Technology Issues

If our platform experiences extended downtime (24+ hours) preventing access:

Extensions to refund period may be granted

Prorated refunds for subscription services may apply

Compensation in the form of account credits may be offered

Refund vs. Exchange Policy

We Offer Refunds, Not Exchanges

Since our products are digital, we do not offer exchanges. However, we may provide:

Account credits for future purchases

Upgraded access to premium content

Extended subscription periods

Store Credit Option

Instead of a refund, you may choose:

Store credit equal to purchase amount

Credit never expires

Can be applied to any future purchase

Retains access to original materials

Processing and Communication

Response Time

Initial response: Within 24-48 hours

Refund decision: Within 5 business days

Processing time: 7-10 business days after approval

What to Expect

Confirmation email acknowledging your request

Review period (up to 5 business days)

Decision notification with explanation

Refund processing (if approved)

Final confirmation when funds are released

Contact Information

Refund Requests

Email: [email protected]
Subject Line: "Refund Request - [Your Order Number]"

Customer Support

General Questions: [email protected]
Technical Issues: [email protected]
Billing Questions: [email protected]

Business Address

With You Parenting LLC

Updates to This Policy

We may update this refund policy from time to time. Material changes will be communicated via:

Email notification to existing customers

Website announcement

Updated "Last Modified" date on this page

Continued use of our services after policy changes constitutes acceptance of the new terms.

Quick Reference

Product TypeRefund PeriodConditionsDigital Products14 daysEmail request, reasonable usageSubscriptions14 days full / Cancel anytimeProrated for unused timeConsultations24 hours beforeFull refund with advance noticeBundles14 daysFull bundle only, no partial refunds

Remember: We're here to help! Contact us with any questions about our refund policy or if you're experiencing issues with our products. Our goal is your satisfaction and success on your parenting journey.

Last Updated: [Insert Date] | Version 1.0